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Terms and Conditions of Use – LUSMAR.COM (B2B)

Welcome to www.lusmar.com! This website is operated by LUSMAR SRL, a company registered in Romania, with its registered office in Craiova, Dolj, 20A Ana Ipătescu Street, and its operational place of business in Craiova, Dolj, 4 Histria Street, holding Unique Registration Code (CUI) RO49744720.

By accessing, registering an account, and using this website, you agree to comply with the following Terms and Conditions. This website is intended exclusively for legal entities and professionals (B2B legal relationships). If you do not agree with these terms, please cease using the website.

1. Definitions

1.1. „LUSMAR SRL”, „LUSMAR.COM”, „we” or „the operator” refers to the company operating the B2B platform www.lusmar.com.

1.2. „Professional Client” or „User” refers exclusively to any legal entity, sole proprietorship / authorized natural person (PFA, ÎI, ÎF), or economic entity acting within the scope of its commercial, industrial, or professional activity, which accesses or uses the website.

1.3. „Website” refers to the online platform www.lusmar.com and all associated pages or subdomains.

1.4. „Products” refers to the goods commercialized under a wholesale/distribution framework through the website.

2. Purpose of the Website and the B2B Framework

2.1. The website www.lusmar.com is a Business-to-Business (B2B) electronic platform providing information, technical specifications, and enabling the placement of wholesale orders for the products and services of LUSMAR SRL, a company specializing in the distribution of LED lighting solutions.

2.2. By placing an order, the Professional Client declares under their own responsibility that they are purchasing the products exclusively for purposes related to their commercial, resale, or professional activity. Consumer protection legislation (applicable to natural persons/consumers) is not applicable to the legal relationships established through this website.

3. Intellectual Property

3.1. All intellectual property rights over the content of the website—including texts, images, graphic elements, design, databases, source code, and software—belong to LUSMAR SRL or are used with the consent of the respective right holders.

3.2. It is strictly forbidden to reproduce, copy, distribute, or commercially exploit the content of the website without the prior written consent of LUSMAR SRL.

4. Personal Data Protection

4.1. Although the platform is dedicated to legal entities, the data of legal representatives, contact persons, or individual account users are processed in accordance with Regulation (EU) 2016/679 (GDPR) and applicable national legislation.

4.2. Complete details regarding data processing are available in the website's Privacy Policy.

4.3. Data subjects may exercise their specific rights by sending a request to the e-mail address: gdpr@lusmar.com.

5. Status of Automotive Lighting Products, Homologations, and Technical Purpose

Products sold through the www.lusmar.com platform are classified according to their technical purpose and legal status regarding road use, as follows:

5.1. Homologated / Certified Products for Public Roads: The product range includes items specifically designed, tested, and certified for safe use on public roads. These products hold the necessary homologations in accordance with applicable European regulations (e.g., UNECE / ECE regulations) and/or Romanian national legislation. These products will be explicitly highlighted on the website through their title, technical specifications, or description, containing the mention "homologated", "certified", "approved for public roads" or specific homologation markings (e.g., the „E” mark).

5.2. Products Intended for Special Applications (Non-Road Use): Certain products within the LUSMAR range represent LED lighting sources designed and manufactured for special technical applications and are not homologated for use on vehicles traveling on public roads. The technical purpose of these products includes:

    • Off-road and motorsport applications;
    • Industrial applications and special technical installations;
    • Technical testing, research, and development activities (R&D);
    • Technical uses on vehicles, machinery, or vessels that do not operate on public roads.

5.3. Restrictions: Except for products explicitly signaled as homologated according to point 5.1, products under category 5.2 are not intended to be used on vehicles during circulation on public roads and are sold strictly as technical lighting products for non-road applications.

6. Customer Information and Obligations of the Professional (Reseller/Installer)

6.1. Verification of Specifications: Prior to purchase, order placement, or installation, the Professional Client has the obligation to carefully verify the technical data sheet and the homologation status of each product to ensure it complies with the intended end-use purpose.

6.2. Obligation to Inform the End User: A Professional Client purchasing products from www.lusmar.com for the purpose of resale, distribution, or installation on third-party vehicles assumes full legal and commercial obligation to correctly, clearly, and completely inform the end user regarding the status of the products (whether they are homologated for public roads according to point 5.1 or intended exclusively for off-road/special applications according to point 5.2).

6.3. Legal Responsibility: Road legislation and automotive lighting system requirements may vary depending on the country where the vehicle is registered or used. LUSMAR SRL cannot be held liable if the Professional Client or the end user uses a non-homologated product on public roads, or if a product homologated according to European standards does not comply with specific national requirements or exemptions in certain states.

6.4. Disclaimer: Liability regarding compliance with road legislation, correct installation, and compliant use of the products (both homologated and special-purpose ones) rests exclusively with the Professional Client, the installer, or the end user.

7. Terms of Use and Customer Account

7.1. To access distribution prices and place orders, users must register a B2B partner account and provide valid tax identification data of the legal entity.

7.2. LUSMAR SRL reserves the right to approve, refuse, or suspend access to the B2B account based on commercial history, payment behavior, or non-compliance with this document.

7.3. Using the website for fraudulent purposes, cyber attacks, or automated data extraction (scraping) without the operator's consent is strictly prohibited.

8. Cookie Policy

8.1. The website www.lusmar.com uses cookies to ensure the functionalities of the B2B platform (session maintenance, account and shopping cart management), as well as for performance analysis.

8.2. Details regarding cookie management and consent can be found in the Cookie Policy integrated into the website.

9. Delivery, Receipt, Claims, Warranty, and Returns Policy (B2B)

9.1. Exclusion of the Right of Withdrawal: Commercial relations conducted through the www.lusmar.com platform are exclusively Business-to-Business (B2B). Consequently, Professional Clients do not benefit from the right to withdraw from the contract within 14 calendar days, as provided by E.G.O. no. 34/2014 for consumers.

9.2. Return of Products: Product returns between professionals do not constitute a right of the Client, but can take place exclusively with the prior, express, and written consent of LUSMAR SRL, under commercial conditions mutually agreed upon or provided in a separate commercial contract. Products returned without the prior approval of LUSMAR SRL may be refused upon receipt and returned to the sender at their expense.

9.3. Receipt of Goods: Upon receiving the products, the Client is obliged to immediately verify the integrity of the packages, quantitative compliance, and any visible damage to the products. Any quantitative discrepancy, transport-related damage, or other apparent non-conformity must be recorded in the transport documents or in a report drawn up together with the carrier, and notified in writing to LUSMAR SRL at contact@lusmar.com within a maximum of 48 hours from the receipt of goods. After this period, claims regarding apparent non-conformities, quantitative shortages, or visible damages incurred during transport can no longer be invoked against LUSMAR SRL.

9.4. Product Warranty: Products commercialized by LUSMAR SRL benefit, as applicable, from the commercial warranty indicated in the technical data sheet, product description, or the warranty certificate attached to each product. The duration of the warranty may vary depending on the product category and manufacturer specifications. The warranty covers exclusively manufacturing or material defects arising under normal conditions of use and does not extend to defects caused by improper installation, misuse, unauthorized modifications, accidents, voltage surges, use contrary to instructions, or normal wear and tear.

9.5. Warranty Claim Procedure: In the event of a defect covered by the warranty, the Client is obliged to submit a request via the warranty form available in their customer account on the www.lusmar.com platform. Following confirmation of the request registration, the Client will ship the claimed product to the operational place of business of LUSMAR SRL, with transport costs to LUSMAR SRL being borne by the Client. If the claim is confirmed as well-founded and the defect is covered by the warranty, LUSMAR SRL will bear the costs associated with returning the product to the Client.

9.6. Settlement of Warranty Claims: After receiving the product and performing the necessary technical checks, LUSMAR SRL will settle the claim within a maximum of 10 working days, through one of the following methods, as applicable:

    • Repair of the product;
    • Replacement of the product with an identical or equivalent one;
    • Full refund of the amount paid for the product, in the event that repair or replacement is not possible. The method of settlement will be determined by LUSMAR SRL depending on the nature of the defect, product availability, and the feasibility of its remediation.

9.7. Exclusion of Other Remedies: The provision of one of the measures stipulated in Art. 9.6 represents the exclusive remedy granted to the Client for defects covered by the commercial warranty, to the extent permitted by the legislation applicable to relationships between professionals.

10. Limitation of Liability

10.1. Website Operation: LUSMAR SRL makes reasonable efforts to maintain the availability of the platform, but does not guarantee the uninterrupted operation of www.lusmar.com and is not liable for loss of profits or commercial data generated by technical errors.

10.2. General Commercial Liability: In B2B relationships, the total liability of LUSMAR SRL for any contractual breach, negligence, or direct damage resulting from the execution of orders is strictly limited to the invoiced value of the products that generated the claim.

10.3. Improper Installation and Use: The commercialized products are intended for installation by qualified personnel. LUSMAR SRL cannot be held liable for damage caused to vehicles, electrical components, or other goods as a result of:

    • Installation of products by unqualified persons or without following the instructions;
    • Unauthorized modifications made to the vehicle's electrical system;
    • The occurrence of dashboard errors (warning lights), incompatibilities with Canbus-type systems, or electrical overloads specific to certain car brands.

10.4. Indirect Damages: LUSMAR SRL is under no circumstances responsible for indirect damages, loss of profits, loss of business opportunities, or penalties incurred by the Professional Client in relation to its end customers.

11. Applicable Law and Disputes

11.1. These Terms and Conditions are governed exclusively by Romanian law (the Romanian Civil Code applicable to relations between professionals).

11.2. Any dispute arising out of or in connection with the use of the website or the execution of B2B orders that cannot be resolved amicably shall be submitted for resolution to the competent courts at the registered office of LUSMAR SRL (Craiova, Romania).

12. Payment Terms

12.1. All orders placed through the www.lusmar.com platform shall be paid for using one of the following payment methods, depending on the option available at the time of placing the order or the commercial agreement between the parties:

    • Payment order (bank transfer);
    • Online payment by bank card via the EuPlătesc payment processor;
    • Cash on delivery, if this option is available for the respective order;
    • Deferred payment (on credit terms), exclusively on the basis of an express commercial agreement approved by LUSMAR SRL.

12.2. In the case of payment by payment order, the order will be processed after confirmation of full receipt of the amounts due into the bank account of LUSMAR SRL, unless the parties have expressly agreed otherwise.

12.3. Online card payments are processed through the secure EuPlătesc platform, in accordance with the payment processor's terms and conditions. LUSMAR SRL does not store and does not have access to full card data used for making payments.

12.4. Deferred payment may be granted exclusively to commercial partners who benefit from a credit limit approved by LUSMAR SRL. The granting, modification, suspension, or withdrawal of the deferred payment facility is a discretionary right of LUSMAR SRL and may occur at any time, without any obligation to justify the decision.

12.5. In case of exceeding the payment term specified on the invoice, LUSMAR SRL has the right, without prior notice:

    • To suspend the execution of ongoing orders;
    • To refuse the acceptance of new orders;
    • To demand advance payment for future orders;
    • To recover all outstanding debts through means provided by law.

12.6. Invoices issued by LUSMAR SRL constitute certain, liquidated, and due payment obligations on the maturity date specified therein.

13. Force Majeure

13.1. Neither party shall be liable for the total or partial non-performance of contractual obligations when it is caused by a force majeure event, as defined by Romanian legislation.

13.2. Force majeure events include, by way of example: natural disasters, fires, explosions, epidemics, pandemics, wars, armed conflicts, acts of terrorism, embargoes, general strikes, major utility disruptions, large-scale cyber attacks, acts of public authorities—including events affecting LUSMAR’s suppliers or subcontractors—as well as other events beyond the control of the parties.

13.3. The party invoking force majeure is obliged to inform the other party within a reasonable time and to use all due diligence to limit its effects.

13.4. If the force majeure event lasts for more than 60 consecutive days, either party may terminate the contractual relationship without the payment of compensation.

14. Right to Refuse or Cancel Orders

14.1. LUSMAR SRL reserves the right to refuse acceptance or to cancel, in whole or in part, any order before shipping the products, including in the following situations:

    • The existence of obvious errors regarding the price, description, technical specifications, or availability of products;
    • Lack of stock;
    • Impossibility of procurement/supply;
    • Provision of incomplete, incorrect, or outdated information by the Client;
    • Suspicion of fraud, illicit activities, or violation of these Terms and Conditions;
    • Non-payment of due obligations resulting from previous commercial relations.

14.2. If an order is canceled after payment has been made, LUSMAR SRL will refund the amounts collected, without any further obligations for compensation.

14.3. Placing an order through the platform does not automatically equate to its acceptance. The commercial contract is deemed concluded only after the express confirmation of order acceptance by LUSMAR SRL.

15. User Accounts

15.1. Access to the commercial functionalities of the platform is permitted exclusively to users holding an account approved by LUSMAR SRL.

15.2. The Client is responsible for maintaining the confidentiality of login details and for all activities carried out through their account.

15.3. The Client is obliged to immediately inform LUSMAR SRL if there are suspicions regarding the unauthorized use of the account.

15.4. LUSMAR SRL may suspend or close temporarily or permanently any account in case of violation of these Terms and Conditions, fraudulent use of the platform, provision of false information, or the existence of commercial or security risks.

16. Intellectual Property (Extended)

16.1. All intellectual property rights over the content of the www.lusmar.com platform—including, but not limited to, texts, images, photographs, technical data sheets, documentation, technical drawings, CAD models, graphic materials, videos, databases, trademarks, logos, source code, and software elements—belong to LUSMAR SRL or right holders who have authorized their use.

16.2. It is forbidden to reproduce, modify, distribute, publish, reuse, or use for commercial purposes the content of the platform without the prior written consent of LUSMAR SRL.

16.3. Unless there is an express commercial agreement, materials made available to distributors may be used exclusively for the promotion and marketing of products purchased from LUSMAR SRL and cannot be used to promote competing products.

16.4. It is prohibited to automatically extract website content through scraping, crawling, data mining, reverse engineering methods, or to use the content for training artificial intelligence systems without the prior written consent of LUSMAR SRL.

17. Exports and Compliance

17.1. The Client is responsible for complying with the applicable legislation in the state where the products are imported, commercialized, or used.

17.2. LUSMAR SRL does not guarantee that the commercialized products meet all technical or legal requirements applicable outside Romania or the European Union, except where expressly stated in the product documentation.

17.3. Obtaining import authorizations, local certificates, administrative approvals, or any other documents necessary for marketing the products in the destination country is the sole responsibility of the Client.

18. Modification of Products and the Platform

18.1. LUSMAR SRL reserves the right to modify at any time the technical characteristics, specifications, packaging, documentation, accessories, product codes, or other elements of the sold products, without prior notice, provided that these modifications do not substantially affect the essential functionality of the product.

18.2. Information, images, technical specifications, and product availability published on www.lusmar.com are for informational purposes and may be updated or modified without prior notice.

18.3. LUSMAR SRL reserves the right to modify, suspend, or interrupt, temporarily or permanently, the operation of the platform or certain services or functionalities, without this entailing any obligation to pay compensation, while complying with applicable legal provisions.

19. Modifications to the Terms and Conditions

19.1. LUSMAR SRL reserves the right to modify or update the structure, content, and these Terms and Conditions for the www.lusmar.com platform at any time, to reflect legislative or commercial policy changes.

19.2. Continued use of the B2B account and placement of new orders after the publication of modifications on the website constitutes tacit acceptance of the new conditions by the Professional Client.

20. Contact

For any commercial inquiries, B2B assistance, or clarifications regarding these Terms and Conditions, please contact us at:

    • Email: contact@lusmar.com
    • Address: Craiova, Dolj, str. Ana Ipătescu nr. 20A

Thank you for your partnership with www.lusmar.com!